TERMS AND CONDITIONS

Welcome to Advance Clean-Up AU! By using our website advancecleanup.com.au or booking our services, you agree to the following terms and conditions. Please read them carefully.

    Services Provided

    Advance Clean-Up AU offers professional cleaning services for residential, Airbnb, and commercial properties across Sydney. Service details, inclusions, and prices are outlined on our website or provided during booking.

    Bookings & Payments

  • Booking: You can book services online, by phone, or via email.
  • Payment: Payment is due upon service completion unless agreed otherwise. We accept credit/debit cards and other payment methods listed on our website.
  • Cancellations: Please provide at least 24 hours’ notice for cancellations. Late cancellations may incur a fee.
  • Customer Responsibilities

  • Provide access to the property at the agreed time.
  • Secure valuables and fragile items before service.
  • Notify us of any specific cleaning needs or concerns in advance.
  • Service Guarantee

    We aim for 100% customer satisfaction. If you’re not happy with the service provided, contact us within 24 hours, and we will work to resolve the issue promptly.

    Liability

  • We are fully insured and take care to deliver services professionally.
  • Advance Clean-Up AU is not liable for pre-existing damage or wear-and-tear on property surfaces or materials.
  • We are not responsible for delays or disruptions caused by factors beyond our control (e.g., traffic, weather).
  • Use of Website

    You agree not to misuse this website, attempt unauthorized access, or use its content for commercial purposes without permission. All website materials (text, logos, images) are the property of Advance Clean-Up AU.

    Privacy

    We respect your privacy. Please refer to our Privacy Policy for details on how we handle personal information.

    Changes to Terms

    We may update these terms and conditions at any time. Updates will be posted on this page with the new effective date.